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Various stores in North America have been having issues getting the Digimon Survive Guilmon codes out to buyers for physical purchases.

Bandai is dealing with the issue directly for people still having problems.
Go to https://support.bandainamcoent.com/hc/en-us and provide proof of purchase and they'll get you a code.
The game is available digitally on various current platforms:
Nintendo Switch
Xbox
Playstation
Steam (for PC)
Physical copies can be ordered at Amazon.com: (affiliate links)
Digimon Survive for Switch
Digimon Survive for PS4
Digimon Survive for Xbox One