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Thread: Pre-ordering 15th Anniversary D-Ark on Ebay heads-up

  1. #11
    Ain't got no mojo... sino's Avatar
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    Quote Originally Posted by Mittenmon View Post
    I've bought all of my pre-orders from dendenhobby and auto fittings. They've never let me down.
    Too bad both of my 15th D-ark went missing at postage from Dendenhobby...and then you know how shitty their service and communication is.They want me to wait for at least 2-3 months to confirm a missing package and ignore most of my questions. Only replied when I said Im going to open a case at paypal.

    Not recommended at all..sorry, really bad service and refund should take almost half a year if 'they decide" it is missing. I gave them until april to do something or Im going to paypal case.

  2. #12
    Junior Commander xSHiNOx's Avatar
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    when did you buy your item? kurry had to wait a month to get his item. you should wait the same or 2-3 months. it's what happens if you pay for the slowest shipping

  3. #13
    Ain't got no mojo...
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    Actually I had to wait 2 months after shipping on the 27th of January, Sino did they happen to give you a tracking number?

  4. #14
    Ain't got no mojo... sino's Avatar
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    Quote Originally Posted by xSHiNOx View Post
    when did you buy your item? kurry had to wait a month to get his item. you should wait the same or 2-3 months. it's what happens if you pay for the slowest shipping
    I pre-ordered it back from June, and shipping was done at around the middle of January .I was not given any option for postage, just a cost for it. I did ask them about postage option, but no reply. All they sent me was an invoice to pay. Was really let down by their service... I hope this get sorted out I'll get my refund without paypal case.

  5. #15
    Ain't got no mojo... sino's Avatar
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    Quote Originally Posted by Kurry View Post
    Actually I had to wait 2 months after shipping on the 27th of January, Sino did they happen to give you a tracking number?
    They did but it was shipped via a company with the name QuantiumSolutions instead of normal International Express, and as I feared eventually the item was last seen stuck at one place in another country (singapore) since 3rd February which is illogical since I am at Malaysia. And the tracking shows that the item was shipped from Hongkong. It went to the wrong country and has not been trackable ever since..

  6. #16
    Ain't got no mojo...
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    Kinda wondering if it's stuck in a type of customs. If you able to call the post office to ask about the status, I would.

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